The Senior Medicare Patrol of New Jersey (SMP) is a federally funded program of the U.S. Administration for Community Living and part of the national Senior Medicare Patrol (SMP) project. There is a Senior Medicare Patrol in each state, the District of Columbia, Puerto Rico, Guam and the U.S. Virgins Islands.
The SMP is responsible for teaching recipients of Medicare and Medicaid in the State of New Jersey to become better healthcare consumers. As part of this effort, seniors are provided information to prevent them from becoming victims of fraud, waste and abuse in the Medicare and Medicaid programs. The program also assists beneficiaries in investigating suspected Medicare fraud.
The SMP covers the entire State from Cape May County to Sussex County. Its staff and volunteers assist all Medicare beneficiaries in need of assistance and without cost.
Atlantic County, NJ
Bergen County, NJ
Burlington County, NJ
Camden County, NJ
Cape May County, NJ
Cumberland County, NJ
Essex County, NJ
Gloucester County, NJ
Hudson County, NJ
Mercer County, NJ
Middlesex County, NJ
Monmouth County, NJ
Morris County, NJ
Ocean County, NJ
Passaic County, NJ
Salem County, NJ
Somerset County, NJ
Sussex County, NJ
Union County, NJ
Warren County, NJ
For seniors who live in New Jersey and wish to volunteer to assist the SMP, we have a number of volunteer roles from investigating Medicare fraud to giving presentations to senior groups at senior centers, community centers, synagogues, churches, etc.:
- Information distributor: This role involves transporting and disseminating information materials to sites and events, and may include presenting prepared copy or performing scripted activities for small groups. Volunteers who work in this role do not engage in discussions with others about personal information or situations.
- Administrative support: This role involves such work as copying, filing, data entry, and placing outbound phone calls in support of program activity. Volunteers who work in this role do not take inbound phone calls or field questions from the public.
- Exhibitor: This role involves staffing information kiosks or exhibits at events such as health fairs, picnics senior days, etc. Volunteers who staff exhibits provide general information about the program to the public and answer basic questions.
- Presenter: This role involves giving substantive presentations to small and large groups, with the opportunity for interaction with the audience during time set aside for Q & A and discussion.
- Counselor: This role involves direct discussion with beneficiaries, caregivers, and/or family members about their individual situations and may include review of personal information such as Medicare Summary Notices, billing statements, and other related financial and health documents.
- Complex interactions specialist: This role involves in-depth, complex interactions with beneficiaries, caregivers, and/or family members who are reporting specific instances of health care fraud, errors, and abuse. Volunteers who serve in this role may act on behalf of a beneficiary to correct an error, resolve fraud, waste of abuse issues, or refer suspected fraud, waste and abuse to appropriate authorities.